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	<title>Thoughts by Gary</title>
	<link>http://www.4shotespresso.com</link>
	<description>It&#039;s a lot of little brushes that paints the big picture</description>
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		<title>Every employee should know the 10 and 30 second elevator pitch</title>
		<description><![CDATA[Only 50% of marketing works&#8230; no one knows which 50%. It&#8217;s an idea, that many believe isn&#8217;t true now that there is the ability to track visitors and where they came from&#8230; on the Internet. What is still not sure of is exactly what caused the person to seek the services a company offers. It [...]]]></description>
		<link>http://www.4shotespresso.com/2012/01/every-employee-should-know-the-10-and-30-second-elevator-pitch/</link>
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		<title>Unmanageable expectations of modern software</title>
		<description><![CDATA[When I first started in software development, we were thrilled to have our software used by thousands of people. A team of developers produced software that could at times only take a year to go to market. We knew what OS our clients would be using and we knew pretty closely what hardware too. There [...]]]></description>
		<link>http://www.4shotespresso.com/2011/12/unmanageable-expectations-of-modern-software/</link>
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		<title>And for Google+, short blog posts&#8230;</title>
		<description><![CDATA[While I glance at every little social system I happen across, very few get a second look. Are they easy to post to? How are other people&#8217;s posts going to be shown to me? Do I have to work in a limited interface that requires me multiple clicks and taps to get to &#8216;more information&#8217;? [...]]]></description>
		<link>http://www.4shotespresso.com/2011/10/and-for-google-short-blog-posts/</link>
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		<title>The cold hard facts about customer support&#8230; as I see them</title>
		<description><![CDATA[I am your customer, I&#8217;m calling you. First, listen to my problem, make sure I understand you care. Ask questions to make sure you have all the facts. Do not state I did something wrong. If you feel I am in error, help me understand that without making me feel embarrassed. If you feel your [...]]]></description>
		<link>http://www.4shotespresso.com/2011/09/the-cold-hard-facts-about-customer-support-as-i-see-them/</link>
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		<title>I lost a good friend, I wonder who he was…</title>
		<description><![CDATA[Everyone has heard the saying and seen the cartoon where you don&#8217;t know who your being social with on the Internet, it could be the family dog. This has been true since the original threaded chats on the Internet started. People will change who they are in the physical world to explore a different life [...]]]></description>
		<link>http://www.4shotespresso.com/2011/08/i-lost-a-good-friend-i-wonder-who-he-was%e2%80%a6/</link>
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		<title>Thoughts for the Small Business Owner, Both Online and Physical Locations</title>
		<description><![CDATA[In the early 80&#8242;s, a company hired me to turn around a couple of their locations that were not profitable. And, as they where starting to franchise their services, train those new franchisees. One document included in the new hire packet opened with a lesson called &#8220;The smiling customer&#8221;. The story is about a person [...]]]></description>
		<link>http://www.4shotespresso.com/2011/08/thoughts-for-the-small-business-owner-both-online-and-physical-locations/</link>
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		<title>More efficient team meetings &#8211; Getting results while keeping it short</title>
		<description><![CDATA[I am guilty of every bad action I mention here and am being open minded to my own thinking below that won&#8217;t be comfortable at first but will produce results… which will make my life better. Want to try and be more productive with your day too? We have a few issues these days with [...]]]></description>
		<link>http://www.4shotespresso.com/2011/07/more-efficient-team-meetings-getting-results-while-keeping-it-short/</link>
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		<title>Working in the office of tomorrow</title>
		<description><![CDATA[I didn&#8217;t call this the &#8220;office of the future&#8221; since this is closer than some may imagine. I have mentioned a speech many years ago the way we will interface with computers in the future. It appears that that &#8220;future&#8221; is just around the corner. A few observations first. When working from home, how many [...]]]></description>
		<link>http://www.4shotespresso.com/2011/07/working-in-the-office-of-tomorrow/</link>
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		<title>A new idea or a tuning of an old one</title>
		<description><![CDATA[&#8220;I think of 6 impossible things before breakfast&#8221; &#8211; is that only because technology doesn&#8217;t make the idea possible or because the public isn&#8217;t ready to buy into the idea yet. Imaging if the iPod Touch as we know it today was introduced years ago in place of the original iPod, complete bust. What happens [...]]]></description>
		<link>http://www.4shotespresso.com/2011/07/a-new-idea-or-a-tuning-of-an-old-one/</link>
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		<title>&#8220;We tried it, it didn&#8217;t work&#8221; &#8211; it could be you</title>
		<description><![CDATA[In the 80&#8242;s, we would propose software solutions for companies to solve their issues. Many times we would hear them say that they tried the solution and it didn&#8217;t work. Rather than just move on, we would explore why it didn&#8217;t work. More often than not, we found that the full power of the solution [...]]]></description>
		<link>http://www.4shotespresso.com/2011/07/we-tried-it-it-didnt-work-it-could-be-you/</link>
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